Add and define over time. How do you know if your visitors are rolling their eyes instead of smiling? If you pay your creditors on time, regardless of what it takes to pay them, you are classed as a good payer and therefore, not a risk when it comes to additional borrowing. The research shows that a call center is often the only point of contact for a customer with a company and is now, more than ever, a strategic differentiator. For more information on the Kelly/Purdue research, visit www.kellyconnect.com.